Privacy Policy

Effective Date: July 30, 2025
Last Updated: July 30, 2025

Double Nickel Steakhouse (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit https://doublenickelsteakhouse.com (the “Site”) or interact with us through online forms, reservations, or marketing communications.

By using our Site, you consent to the practices described in this policy. If you do not agree, please refrain from using the Site.

1. Information We Collect

We collect personal information in two ways:

a. Information You Provide Directly

When you make a reservation, fill out a contact form, or sign up for updates, we may collect:

Full Name
Email Address
Phone Number
Special requests (e.g., dietary preferences, celebrations)
Date and time of reservation
Any other information you choose to share

b. Information Collected Automatically

When you browse the Site, we may automatically collect:

IP address
Browser type
Device type and operating system
Pages visited
Referring websites or links
Geographic location (approximate, via IP)

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

Process reservations and respond to inquiries
Send confirmations, reminders, or event updates
Enhance your experience with personalized service
Improve our website and customer engagement
Send promotional emails (if you opt in)
Comply with legal and regulatory obligations

3. Email Marketing & Communication

If you subscribe to our mailing list or opt in during a reservation, we may send you:

Restaurant news or updates
Special offers and seasonal menus
Invitations to wine dinners or private events

You can unsubscribe at any time using the link at the bottom of any email, or by contacting us directly at info@doublenickelsteakhouse.com.

4. Cookies and Tracking Technologies

We use cookies and analytics tools to enhance user experience and gather site traffic data. These technologies may help:

Remember your preferences
Track interactions with our content
Measure ad and campaign performance

You can disable cookies through your browser settings. Doing so may impact some features of the Site.

Opt out of Google Analytics tracking:
https://tools.google.com/dlpage/gaoptout

5. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

Reservation platforms (e.g., OpenTable or similar, if used)
Email or marketing services (e.g., Mailchimp)
Website hosting and analytics providers
Legal authorities, if required to comply with the law

All third-party vendors are required to safeguard your information and use it only as instructed.

6. Data Retention

We retain personal information only as long as necessary to:

Complete reservations
Maintain accurate business records
Comply with applicable legal requirements
Deliver requested communications or services

You may request that we delete your data at any time, subject to legal limitations.

7. Data Security

We take reasonable precautions to protect your information using secure technologies and limited-access systems. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we have about you
Request corrections or updates
Request deletion of your information
Withdraw consent for marketing or data usage

To exercise these rights, please contact us at: info@doublenickelsteakhouse.com

9. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have, we will delete the data promptly.

10. Third-Party Links

Our Site may link to other websites or services (e.g., event partners, social media, reservation systems). We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. Your continued use of the Site indicates acceptance of any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can contact us:

Email: info@doublenickelsteakhouse.com
Website Contact Form: https://doublenickelsteakhouse.com/contact